Work

Case studies

A collection of projects showing how I approach product challenges, from discovery and strategy through to delivery and measurable outcomes.

AllAIB2BMarTechFintechEnergy

Selected work and outcomes

AI Sales Forecaster

AI Sales Forecaster

Leading the discovery of an AI-driven forecasting experience that gives sales and commercial teams scenario-based clarity on demand planning.

AI ProductForecastingSales Enablement
Agentic AI Tools for Sales & Marketing

Agentic AI Tools for Sales & Marketing

Prioritising and validating agentic AI tools that help internal teams retrieve knowledge, enable campaigns, and unlock performance insights safely.

AI EnablementAgentic AIGovernance
Canon Professional Services (CPS) - AU & NZ

Canon Professional Services (CPS) - AU & NZ

End-to-end product strategy and delivery for Canon's professional membership program across Australia and New Zealand.

MarTechSubscription ServicesCustomer Experience
Residential Solar Comparison to Purchase Journey

Residential Solar Comparison to Purchase Journey

Designed and launched Australia's first online end-to-end residential solar comparison to purchase journey.

E-commerceConversion Optimisation0 to 1
Cross-sell Feature Development

Cross-sell Feature Development

Led new product feature development driving increased lead generation across organic channels for utility services.

Product StrategyLead GenerationGrowth
Marketing Platforms & Digital Services

Marketing Platforms & Digital Services

Product strategy and delivery for marketing platforms across Canon Australia and New Zealand.

MarTechDigital CampaignUX Optimisation
B2B SaaS Client Solutions

B2B SaaS Client Solutions

Product evangelism and client retention during COVID era, maintaining exceptional churn metrics.

B2B SaaSClient SuccessProduct Evangelism
Employee Onboarding & Verification Platform

Employee Onboarding & Verification Platform

Orchestrated comprehensive employee onboarding and verification procedures optimising workflow efficiency.

HR TechProcess OptimisationB2B